VectorVest General FAQ Frequently Asked Questions

1.    Product Information

a.    Q: How much money should I trade with to get the most value from VectorVest?

b.    A: The great thing about VectorVest is that you can start using it with any amount of capital that you're comfortable with. There's no minimum requirement!

However, it's also true that users who tend to see the most benefit are those trading with $50,000 or more. This is because VectorVest advocates diversification across a wide variety of stocks, and with a larger account size, you have the ability to properly diversify, and potential to generate a greater return on investment.

That being said, VectorVest can still be a valuable tool for investors with smaller accounts.

c.     Q: Is VectorVest a brokerage firm?

d.    A: No, VectorVest is not a brokerage firm. VectorVest is a stock analysis and portfolio management platform designed to empower you to make more informed and profitable investment decisions . While VectorVest provides recommendations on what to buy, sell, and when, you'll still need a separate brokerage account to execute those trades.

Think of VectorVest as your personal research assistant, giving you the analysis you need, while your brokerage account acts as the trading platform to buy and sell stocks.

e.    Q: I can get investing info for free from Yahoo Finance or Seeking Alpha. Why would I pay for VectorVest?

f.      A: While there are plenty of free sources of “financial advice,” oftentimes the motivation behind these suggestions are pundits working to offload undesirable stocks.

On the other hand, VectorVest’s success is aligned with our customers—your success is ours. The guidance VectorVest provides doesn’t come from pundits or institutional investors, but rather from a refined mathematical model that takes into account market timing, stock value, and stock safety. VectorVest simplifies this data to allow subscribers to confidently know when to buy and sell.

VectorVest’s investing advice is based on mathematical models that provide guidance on what to buy and what to avoid, and when to do it.

g.    Q: Is VectorVest designed for private investors or do professionals use it as well?

h.    A: VectorVest has a mix of private investors, money managers, brokers and financial advisers using the product successfully.

The bulk of our subscribers are individual investors. They are folks that have been involved in their own businesses and want to run their own portfolios. They tend to be financially sound and they have negative experiences giving their money to money managers and brokers without much success. So they turn to VectorVest for help.

i.      Q: What are the fundamental principles behind the VectorVest Engine?

j.      A: VectorVest is the only system that analyzes, sorts and ranks stocks for value, safety and timing. We created a rating that we call VST – the value, safety, timing rating – which allows us to rank stocks from those that have the best combination of value, safety and timing to the worst. We have an analysis system where we measure 3 indicators–relative value, relative safety and relative timing–on a scale of 0-2, with 1 being the average.

If the rating is above 1 it is favorable and if the rating is below 1 it is unfavorable. What this allows our subscribers to do is find a stock then look at RV, RS, RT, and if the indicator is above 1, they know that is favorable.

These 3 indicators also very quickly tell you a lot about the stock. Whether it is a safe, under-valued stock that’s rising in price or whether it is a risky, overvalued stock that is falling in price. This system is what allows users to analyze stocks in seconds.

k.     Q: How does VectorVest calculate the relative value of a stock?

l.      A: VectorVest analyzes a stock’s positive attributes (earnings, earnings growth, profitability) and negative attributes (interest rates, inflation) to determine its value. If the positive outweighs the negative, the value increases. Price moves towards value over time. If a stock is undervalued, its price will tend to rise over time to meet its value. If price is overvalued, its price will tend to reduce over time to meet its value.

As an investor we need to know if we should invest in a stock (where risk is involved) or invest in a safe investment such as a bond or CD (with a low-risk, fixed return). The Relative Value (RV) shows the long term price appreciation potential compared to an alternative investment into AAA corporate bonds.

m.   Q: Does VectorVest work even in a bear market?

n.    A: Yes. While VectorVest is great at telling you when to buy, it’s also useful in knowing when to move to a cash position. For more advanced users, we also offer classes on shorting the market. Our savviest users have found that the market falls much faster than it rises, making for impressive short term profits.

o.    Q: How is VectorVest’s methodology better than dollar cost averaging?

p.    A: Dollar cost averaging suggests buying stocks even as they’re going down in price, because hopefully the price will go back up. The problem is many stocks go down and never go back up. A JP Morgan study found that 40% of stocks since 1980 have suffered “catastrophic losses”, meaning declines of 70% or more without recovering.

We believe you should never buy a stock on the way down. Instead, we suggest waiting to buy when both the stock and the markets are going up—guidance that VectorVest provides daily. This allows you to buy low and sell high.

q.    Q: What is VectorVest?

r.      A: VectorVest is a powerful stock analysis and portfolio management system that utilizes advanced algorithms and market data to help investors make informed decisions. It works by analyzing thousands of stocks and providing clear buy, sell, or hold signals based on its proprietary indicators. VectorVest also offers comprehensive market timing tools, trend analysis, and in-depth stock reports to assist investors in identifying lucrative opportunities.

With its user-friendly interface and educational resources, VectorVest empowers users of all experience levels to navigate the stock market with confidence and increase their chances of achieving long-term financial success.

2.    Ordering Information

a.    Q: I'm signing up for the trial but not being allowed to proceed?

b.    A: If you already have a VectorVest account, please sign in at https://store.vectorvest.com/myAccount. Trial pricing is only available once per customer, so subsequent sign-ups are at the standard price. For login assistance, contact support@vectorvest.com.

c.     Q: What's included in the 30-day trial offer?

d.    A: The trial offer includes the full VectorVest feature set for your chosen plan. For example, the Premium plan includes:

                                               i.     Daily data updates

                                              ii.     Unlimited, world-class analysis of over 16,000 stocks & ETFs worldwide

                                            iii.     Accurate market timing signals and guidance

                                            iv.     Clear Buy, Sell or Hold ratings on every stock, every day

                                             v.     Automatic rank analysis of your stocks in a VectorVest WatchList

                                            vi.     Access to 4 International markets: United States (US), Canada (CA), Australia (AU), Europe (EU)

                                           vii.     Quick start guide

e.    Q: Which plan should I choose?

f.      A: All plans are eligible for the $0.99 trial offer, but will be renewed at the regular price unless canceled beforehand. For the best overall value, we suggest starting with our Premium tier in order to gain access to all of our trading tools and then decide which features meet your investing needs

g.    Q: Can I change my plan later?

h.    A: You can contact us anytime to change your plan, through phone, email, or live chat. Upgrading after the initial trial offer may involve a cost difference.

i.      Q: Why don't you offer a free trial?

j.      While we would love to offer a free trial, our priority is ensuring success for every user, including trial customers. This includes excellent U.S.-based customer service (based in North Carolina). We believe the $0.99 offer provides exceptional value, while helping to offset some of these costs of servicing new customers and maintain our high level of service.

k.     Q: What happens after 30 days?

l.      After 30 days your subscription will be automatically renewed at the standard pricing for your chosen plan, unless canceled beforehand. This is to ensure there is no interruption in these key trading services. Full details of ongoing charges will be displayed during the sign-up process, before you confirm. To avoid ongoing charges, cancel within 30 days through phone, email, or live chat. Rest assured, we make the cancellation process easy.

m.   Q: How do I cancel?

n.    A: Cancel anytime before your next billing date. To cancel your subscription, you have two convenient options:

                                               i.     Log in to your account through our online portal and cancel directly. Visit https://account.vectorvest.com/login.

                                              ii.     Call our office during business hours at 1-888-658-7638. Our team is available Monday–Friday from 9:00 AM to 6:00 PM ET.

                                            iii.     If your billing date is approaching, we strongly recommend using the online portal for immediate cancellation to avoid being charged.

o.    Q: Do you offer a money-back guarantee?

p.    A: We believe VectorVest will impress you with its potential to deliver an outstanding return on investment. However, if for any reason you don't love VectorVest, contact us and we will happily and promptly refund the cost of your trial.

q.    Q: How do I order or start a trial?

r.      A: You can start your trial by going to www.vectorvest.com/trial or by using the link at the top of our website.

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3.    Privacy Policy

a.    Q: What will you do with my email address?

b.    A: When you sign up, we'll automatically send you educational emails to help you succeed on our platform. You can unsubscribe from these emails anytime. We will never share your information. More information can be found in our privacy policy at https://www.vectorvest.com/privacy-policy/.

4.    Account Management

a.    Q: I purchased a course but can’t find it?

b.    A: Visit the VectorVest University at https://university.vectorvest.com and log in. Find your course in the My Courses section of your dashboard. NOTE: If you are already logged in, you will need to log out and log back in to see your new course.

c.     Q: How do I reset my password?

d.    A: To reset your password, click on the "Forgot Password" link on the login page. Enter your email address and you'll receive an email with instructions on how to reset your password securely. You can also reset your password via your membership portal by going to https://account.vectorvest.com/login.

e.    Q: How can I update my account information?

f.      A: You can update your account information via your membership portal by going to https://account.vectorvest.com/login. There you can reset your password, update your payment method or billing address, view and download invoices and modify your subscription.

5.    Customer Support

a.    Q: What are your customer support hours?

b.    A: Our customer support team is available Monday through Friday, 9:00AM to 6:00PM ET. You can reach us by phone at 888-658-7638 or email at support@vectorvest.com. Our international phone numbers are located at https://www.vectorvest.com/contact-us/.

c.    Q: How do I contact you?

d.    A: Our customer support team is available Monday through Friday, 9:00AM to 6:00PM ET. You can reach us by phone at 888-658-7638 or email at support@vectorvest.com. Our international phone numbers are located at https://www.vectorvest.com/contact-us/.